ACT provides complete support and maintenance services for all projects, thereby enable our clients to focus on their core business as well as helping them leverage Research & Development rather than just manage it.
Technical documentation: We provide complete documentation for all the Research & Development activities we do for you. Once the documents are in place, understanding the outputs of R&D and maintaining it becomes considerably simpler.
Data Maintenance: The services provided include bug fixing, small improvements, and troubleshooting support for clients. These services ensure application issues are rapidly handled thus minimizing production downtime.
Research Monitoring and Management: We provide a comprehensive set of services from troubleshooting, to problem management, to release management to change management services.
Help Desk Services: We can provide complete helpdesk services for clients. Our dedicated support team provides round-the-clock support and application continuity which ensures maximum uptime.